Returns & Claims
Returns and claims for business customers
We want to make sure that any issues with your order are handled as quickly and efficiently as possible.
If you receive damaged, incorrect or defective products, please contact NF Engros as soon as possible after receiving your order. Please include your order details and, where relevant, photos showing the damage or issue. This helps us process your claim efficiently.
Claims & damaged goods
If products are damaged during delivery, defective or do not correspond with your order, please contact us as soon as possible at [email protected].
We will review the claim and advise you on the next steps.
Returns
NF Engros primarily supplies products to businesses and professional customers. Returns must therefore be agreed with us in advance.
Please contact us before returning any products. Products should not be returned without prior agreement from NF Engros.
How to contact us:
For returns, claims or questions regarding an order, please contact:
Email: [email protected]
Phone: +4745061089Please include your order number or other relevant order information when contacting us.