Personvernerklæring

Last updated: 15 September 2026

NF Engros AS respects your privacy and is committed to protecting personal data processed through our website and webshop.

This Privacy Policy explains what information we may collect, why we process it, how it is used and what rights you have in relation to your personal data.

1. Who is responsible for your personal data?

The data controller for personal data processed through this website is:

NF Engros AS
Hegrenesveien 54
5042 Bergen
Norway

E-post: [email protected]
Telefon: +4745061089

2. What information do we collect?

Depending on how you use our website and webshop, we may process information such as:

  • Name and contact details
  • Company name and business information
  • Billing and delivery address
  • Email address and telephone number
  • Order and transaction information
  • Customer account information
  • Communications and enquiries sent to us
  • Technical information relating to your use of the website, such as IP address, browser and device information
  • Cookie and consent information where applicable

We only collect information that is relevant for providing our services, processing orders, communicating with customers and operating our website.

3. Why do we process personal data?

We may process personal data in order to:

  • Process and fulfil orders
  • Manage customer accounts
  • Arrange delivery and shipping
  • Process invoices and payments
  • Respond to enquiries and provide customer service
  • Handle returns and claims
  • Maintain and improve the security and functionality of our website and webshop
  • Comply with accounting, tax and other legal obligations
  • Manage cookies and consent where required

The legal basis for processing depends on the purpose and may include performance of a contract, compliance with a legal obligation, our legitimate interests or your consent.

4. Orders and customer accounts

When you place an order or create a customer account, we process the information necessary to manage the customer relationship and fulfil the order.

Order and customer information may also be transferred between our webshop and the business systems used by NF Engros for order processing, accounting, invoicing, inventory management and related administrative purposes.

5. Payments

Payment information is processed only to the extent necessary to complete and administer payments and orders.

Where payment services are provided by third-party payment providers, those providers may process personal data in accordance with their own privacy policies and legal obligations.

NF Engros does not need to receive or store complete payment card details when these are processed directly by an authorised payment provider.

6. Delivery

Information necessary to deliver an order may be shared with logistics, transport or delivery providers involved in fulfilling the order.

Only information necessary for the relevant delivery is shared.

7. Contact and enquiries

When you contact NF Engros by email, telephone, contact form or another communication channel, we may process the information you provide in order to respond to and manage your enquiry.

8. Cookies

Our website may use cookies and similar technologies that are necessary for the operation of the website and webshop.

Additional cookies may be used for functionality, statistics or other purposes where applicable. Where consent is required, such cookies will not be used until the appropriate consent has been provided.

More information is available in our Informasjonskapsler.

9. Service providers and sharing of data

NF Engros may use trusted service providers to operate the website and webshop and to provide services such as hosting, technical integrations, payment processing, accounting, order management and delivery.

Personal data is shared only where necessary for the relevant service or where we are legally required to do so.

We do not sell personal data to third parties.

10. International transfers

Some technology or service providers may process personal data outside Norway or the European Economic Area (EEA).

Where personal data is transferred internationally, NF Engros will take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection requirements.

11. How long do we keep personal data?

Personal data is retained only for as long as necessary for the purpose for which it was collected or for as long as required by applicable law.

Certain information relating to orders, invoices and accounting may need to be retained for longer periods in order to comply with legal obligations.

12. Your rights

Depending on the circumstances and applicable data protection law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Request restriction of processing
  • Object to certain processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent

To exercise your rights or ask questions about how we process personal data, please contact us at [email protected].

You also have the right to lodge a complaint with the relevant data protection authority. In Norway, the supervisory authority is Datatilsynet.

13. Security

NF Engros takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

14. Changes to this Privacy Policy

We may update this Privacy Policy when necessary, for example if our website, webshop, services or legal requirements change.

The latest version will always be published on this website.

15. Contact

If you have questions about this Privacy Policy or the processing of your personal data, please contact:

NF Engros AS
Hegrenesveien 54
5042 Bergen
Norway

E-post: [email protected]
Telefon: +4745061089